Additional Guests
To ensure a relaxing and uninterrupted experience for all clients, we are unable to accommodate additional guests during your appointment time. We kindly ask that you attend your appointment alone unless otherwise arranged in advance.

Appointment Punctuality
We appreciate your punctuality for your scheduled appointment. Late arrivals may not be able to receive the full treatment, and we will do our best to accommodate based on the time remaining. A full charge will still apply.

Cancellation and Rescheduling
We understand that schedules can change. If you need to cancel or reschedule your appointment, we kindly ask for at least 48 hours' notice. This gives us the opportunity to offer the time slot to other clients who may be waiting for availability. Appointments cancelled within 24 hours of the scheduled time or missed without notice ("no shows") will incur the full treatment cost. We will do our best to accommodate any changes or cancellations, so please contact us as soon as possible to modify or cancel your appointment.

Confirmation Email Reminder
Please take a moment to read your confirmation email in full, as it includes our complete address and important instructions to help ensure a smooth and enjoyable visit.

General conduct
At Beauty Room at Lauren’s we expect all clients to conduct themselves in a respectful and appropriate manner at all times. Disruptive, inappropriate, or offensive behaviour will not be tolerated. In the event of such behaviour, we reserve the right to terminate your treatment immediately and ask you to leave the premises.

Medical Disclosure
It is the client’s responsibility to disclose any medical conditions, allergies, or other health concerns to the therapist prior to receiving any treatments. Failure to provide relevant medical information may result in risks to your health and well-being, and will be at your own responsibility.

Parking
Complimentary parking is available on-site for our clients. However, please note that vehicles are parked at the owner’s risk. Beauty Room at Lauren's is not responsible for any damage, theft, or vandalism that may occur to vehicles while parked on the premises.

Payment
Full payment for treatments is required at the time of booking. We accept payment via credit/debit cards

Personal Items
Beauty Room at Lauren’s is not responsible for the loss, theft, or damage of personal items. We kindly ask that you bring only essential items with you to your appointment.

Pregnancy
For the safety and well-being of both mother and baby, we do not offer treatments to clients in their first trimester of pregnancy. It is the client’s responsibility to inform us of their pregnancy stage prior to their appointment, ensuring that we can provide safe and appropriate care during your treatment.